Shoro.aiFailing the SAAQ knowledge test for your Class 5 learner's licence is not the end of the road, but Quebec's retake rules are strict. You face a mandatory 28-day waiting period and must pay a fee for every attempt.
For Quebec Class 5 learner permit rules and practice tests, see Shoro.ai Quebec Learner Permits.
The computer screen at the service outlet shows your result immediately. You cannot retake the test the same day. Quebec enforces a mandatory 28-day waiting period to ensure you study the material.
| Feature | Quebec Policy |
| Same-Day Retake | Not allowed. |
| Waiting Period | 28 days mandatory. |
| Attempt Limit | Unlimited. |
| Fee per Attempt | $13.50. |
| Payment Method at Counter | Debit card, cash, cheque. Credit cards are not accepted. |
Before leaving the SAAQ office, ask the clerk to confirm which specific section(s) you failed. This targets your study for the next 28 days and avoids wasting time on material you already know.
Use the 28-day wait to retake only failed sections. Spend 2 to 3 hours daily on the specific failed topic using SAAQ's practice tool. Pay the $13.50 fee again. Full pass required on all three sections.
A 19-year-old applicant at the Henri-Bourassa service centre failed on November 15th. After the 28-day wait, the earliest appointments were after Christmas due to holiday closures. She didn't retest until January 8th, pushing her eventual road test into difficult winter conditions.
Check the SAAQclic booking portal early in the morning (around 7:00 AM) to find newly released or cancelled appointments, potentially getting a slot exactly on your 29th day.
If you fail the knowledge test multiple times, you need to change your approach. There is no formal appeal process for a failed test based on content.
An applicant in Gatineau failed the 'Driving Behaviours' section twice. He realized he was only re-reading the handbook. For his third attempt, he focused exclusively on scenario-based practice questions for 28 days and passed the section.
If you hold a foreign driver's licence and fail the knowledge test, you immediately lose the privilege to drive on your foreign licence in Quebec. You must wait the 28 days to retest and cannot drive alone during this period.
Cheating during the SAAQ knowledge test results in automatic failure and a prolonged waiting-period ban. Using a phone, notes, or device means immediate disqualification. Exact ban duration is set by SAAQ policy.
At the Verdun office, scored 79% - quebec's class 5 learner knowledge test pass mark is 80%. One question short; full 28-day wait required before retaking.
One Trois-Rivieres applicant found out the hard way: screen froze at question 8 of 40 - no attendant in the testing room. Timer expired; full 28-day wait applied before retaking.
A dyslexic applicant at a Quebec City service centre failed the test twice under standard conditions. On her third booking, she requested and received an audio test in English through headphones, which allowed her to pass.
If you require an audio test or other accommodation, state this clearly when using SAAQclic to book your appointment. Calling ahead to confirm the specific service centre (e.g., in Laval or Longueuil) can offer the accommodation avoids being turned away.
"The AI mock tests were surprisingly realistic. The explanations for road signs helped me understand the logic, not just memorize. Passed my permit test on the first try!"
Michael R.
New Driver
"I was struggling with the specific road rules of my state until I used Shoro. The flashcards are a game changer for quick revision before the actual exam."
Sarah L.
Permit Holder
"The readiness score gives you so much confidence. I knew exactly when I was ready to take the test. Highly recommend Shoro for anyone nervous about their exam."
David K.
G2 Candidate